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KNECT · Calls, leads & customer support

Every lead answered. Every customer heard.

Appointment setters, inside sales agents and support reps working your hours on your phone system and CRM — with call logging, scripts and weekly conversion reporting.

A businessman at his desk laughing on a phone call
Fig. AEvery call answered, every lead logged

(01)What your team handles

Hand off the work. Keep the results.

01

Speed-to-lead

  • Calls, texts and email to new leads
  • Speed-to-lead under 5 minutes
  • Appointment booking on your calendar

02

Pipeline

  • Lead qualification and scoring
  • Follow-up cadences
  • Sphere and past-client campaigns

03

Support

  • Phone, chat and email support
  • Ticketing and CRM updates
  • Escalation playbooks and CSAT tracking

(02)KNECT plans

Pick a plan. Change it as you grow.

Prices in USD, billed monthly unless noted. No long-term contracts.

Mix roles in the team builder

Part-time

Appointment Setter

$995/mo

4 hrs/day of outbound follow-up.

  • Calls, texts & email to your leads
  • Speed-to-lead under 5 minutes
  • CRM logging & notes
  • Appointment booking
  • Custom scripts
  • Weekly conversion report
Start with Appointment Setter

Full-time

Recommended

Inside Sales (ISA)

$1,695/mo

8 hrs/day, inbound + outbound.

  • Everything in Appointment Setter
  • Inbound call answering
  • Lead qualification & scoring
  • Pipeline follow-up cadences
  • Sphere & past-client campaigns
  • Daily activity dashboard
Start with Inside Sales (ISA)

Support

Support Desk

$1,895/mo

Customer service, 8 hrs/day.

  • Phone, chat & email support
  • Ticketing & CRM updates
  • Order / account help
  • Escalation playbooks
  • CSAT tracking
  • Extended hours available
Start with Support Desk

Included in every plan

  • Dedicated account lead
  • 7-day team launch
  • Your working hours
  • Weekly reporting
  • Backup coverage
  • No contracts — cancel anytime

Add-ons

Phone system & dialer
At cost
Second agent
from $995 / mo
Bilingual (EN/ES) line
Included
After-hours coverage
+$495 / mo

(04)Onboarding

Your KNECT team, live in 7 days.

  1. Day 1

    Strategy call & audit

    Map bottlenecks, tools and KPIs.

  2. Day 2–3

    Team matched

    Roles selected, professionals assigned.

  3. Day 4–5

    Systems & SOPs

    CRM access, workflows, scripts and brand kit.

  4. Day 6

    Training & dry run

    Shadowing, test tasks and QA sign-off.

  5. Day 7

    Team goes live

    Weekly reporting starts.

(05)Good to know

Before you ask.

Q01How is billing handled?
Monthly, in advance, by card or ACH. Your first month is prorated from your launch date. No setup fees on monthly plans; cancel with 30 days’ notice.
Q02Who manages my team?
A dedicated account lead is your single point of contact. They train, QA and report on your team every week.
Q03How does the team fit into my business?
Like it was always there. Your team works inside your tools, on your hours, in your brand’s voice. To your clients, they’re simply part of your office.
Q04Can I mix products?
Yes. Any product can be added to any plan, and every product upgrades into a 360 package when you’re ready.

Let’s build your team.

A 30-minute strategy call. We audit your bottlenecks and show you what a 7-day team looks like for your business.

or call +1 (407) 924-5992